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Dedicated IP address is an IP address, assigned specifically to your account. This IP address is...
What is Shared IP address?Every domain name that is home to a website has an IP address assigned to it. An IP address is...
What is the difference between static and dynamic IP addresses?When a computer uses the same IP address every time it connects to the network, it is known as a...
Is rewrite mode supported?Yes, it is.
Do you support domain redirect?Yes, we support that.
Do you support PostgreSQL?PostgreSQL can be seen in cPanel, unfortunately we do not support it in our servers.
What version of Apache do you use?We use Apache/2.4.9 (Unix) however please note that the version written here is for reference...
What is a CNAME record?CNAME-records are domain name aliases. Often computers on the Internet have multiple functions...
What are Domain Name Servers or DNS?Short for Domain Name System (or Service or Server), an Internet service that translates domain...
What are your limits on the usage of system resources?Web Hosting and Reseller Web Hosting Service : 1. No script or piece of software may use 25% or...
My mailing script is not working?If your mailing script or forum etc has exceeded 200 emails sent per hour (you cannot send more...
What are my POP3 settings?Mail Server Username: "your mail account" (for example: test@domain.com) Incoming Mail Server:...
Where can I change the MX record for my domain name?You can add only one MX record on your own with a shared package. In order to do it, you need to...
Can you install third party scripts for me?Unfortunately we do not install, configure or provide technical support for third party scripts....
Do you support SFTP?SFTP can be used on our servers however, SSH should be enabled for this. If it is not enabled for...
How long does it take for the DNS to propagate?The DNS propagation takes from 48 to 72 hours to complete.
Where should I upload my content www or the public_html directory?"www" is just the symbolic link to the public_html directory. Please use public_html to upload...
Can I run my own webmail client?You can use your own webmail client only if it is using port 80, because we do not allow any...
Do you allow Wild card DNS ?Yes, please login to your cPanel account and just add * subdomain via Subdomains menu. Please...
What is an Index page?In order to upload the index page to your public_html folder you should perform the following...
How do I change the time zone for my webmail?If you want to change the timezone associated with your webmail on your server please follow the...
